Privacy Policy
Last updated: April 29, 2026
TX Roofing Systems (“we,” “us,” or “our”) is a website operated by MARAM TECH VENTURES LTD, providing a lead-generation platform at txroofingsystems.com (the “Site”) that connects homeowners in Dallas, Texas and the DFW Metroplex with independent third-party roofing contractors. This Privacy Policy explains what information we collect, how we use it, and the choices you have. By using the Site, calling the phone numbers listed on it, or submitting a request through one of our forms, you agree to the practices described below.
1. Information We Collect
We collect the following categories of information:
- Personal information you provide — your name, phone number, the city or location you need service in, and the type of roofing service you are requesting.
- Technical data — your IP address, approximate geographic location derived from your IP, browser type and version, operating system, device type, and referring URL.
- Usage data — pages you visit, links you click, time spent on the Site, scroll depth, form interactions, and session recordings of your activity on the Site.
- Call data — when you call us, we may collect your phone number, the date and time of the call, the call duration, recordings or transcripts of the call, and any information you choose to share during the call.
2. How We Collect Information
- Website forms — when you submit a quote request or other form on the Site.
- Phone calls — including calls that may be answered, screened, transcribed, or otherwise processed by an AI-powered receptionist or virtual assistant before being routed to a human or to a contractor.
- Tracking technologies — cookies, pixels, web beacons, JavaScript tags, server logs, and similar technologies placed by us or by our service providers.
3. Tools and Technologies We Use
We use third-party tools to operate, measure, and improve the Site. These tools may set their own cookies or identifiers and may collect information directly from your browser or device. They include, without limitation:
- Google Analytics — audience and traffic analytics.
- Google Tag Manager — tag and tracking management.
- Google Ads — advertising and conversion tracking.
- Meta Pixel (Facebook/Instagram) — advertising, conversion tracking, and remarketing.
- Microsoft Clarity — session recordings, heatmaps, and behavioral analytics.
We may also use other comparable analytics, attribution, advertising, customer-relationship-management, hosting, email, telephony, and AI-call-handling tools. Each of these tools operates under its own privacy policy.
4. Call Handling and AI Disclosure
Phone calls to or from numbers associated with the Site may be recorded, transcribed, and processed in whole or in part by artificial-intelligence systems (for example, an AI receptionist that gathers your name, location, and the type of work you need). We use this information to route your request to a contractor in our network, to confirm details, to follow up with you, to evaluate the quality of our service, to train and improve our systems, and to comply with applicable law. By continuing the call after this disclosure (or after any audible disclosure played at the start of the call), you consent to the recording, transcription, and AI processing of the call.
5. Why We Collect Information
- To connect you with independent local roofing contractors.
- To facilitate quotes, scheduling, and follow-up communication.
- To respond to your questions and provide customer support.
- To operate, secure, debug, and improve the Site and our service.
- For advertising, retargeting/remarketing, attribution, and conversion measurement.
- To comply with legal obligations and enforce our Terms of Service.
6. How We Share Information
The information you submit may be shared with one or more independent third-party roofing contractors so they can contact you about your request. Those contractors are not our employees or agents and have their own privacy practices. We do not control and are not responsible for the actions, services, or privacy practices of these third-party contractors. We may also share information with:
- Service providers that help us operate the Site (hosting, content delivery, analytics, advertising, AI call handling, email, SMS, telephony, CRM, and security vendors).
- Professional advisors (such as lawyers, accountants, and insurers).
- Government authorities, courts, or other parties when we believe in good faith that disclosure is required by law, necessary to protect rights, property, or safety, or appropriate to respond to a legal process.
- A successor entity in connection with a merger, acquisition, financing, reorganization, or sale of all or part of our business or assets.
We do not sell your personal information for money. Some of the advertising, analytics, and remarketing activities described above may, however, be considered “sharing” or “sale” of personal information under certain US state privacy laws.
7. Cookies and Tracking
We and our service providers use cookies, pixels, software development kits, local storage, server logs, and similar technologies to recognize your browser or device, remember your preferences, measure how the Site performs, attribute leads to the campaigns that drove them, and serve advertising on this Site and on third-party sites and platforms (including remarketing and behavioral advertising on Google, Meta, and similar networks).
You can control cookies through your browser settings, opt out of personalized advertising at aboutads.info/choices and optout.privacyrights.info, and configure Google Analytics opt-out via the Google Analytics opt-out browser add-on. Disabling cookies may degrade the functionality of the Site.
8. Data Retention and Security
We retain personal information for as long as is reasonably necessary to provide our service, to meet the purposes described in this Policy, to comply with our legal obligations, to resolve disputes, and to enforce our agreements. We use commercially reasonable administrative, technical, and physical safeguards designed to protect personal information against loss, misuse, unauthorized access, disclosure, alteration, and destruction. No method of transmission or storage on the internet is 100% secure, and we cannot guarantee absolute security.
9. Your Choices and Rights
Depending on where you live, you may have the right to access, correct, delete, or port the personal information we hold about you, to object to or restrict certain processing, to opt out of targeted advertising or the “sale” or “sharing” of your personal information, and to withdraw consent for processing that depends on consent. You can also:
- Stop receiving SMS messages by replying STOP to any text we or a contractor send.
- Ask to be removed from phone contact lists by telling the agent on a call or by emailing us at the address below.
- Manage tracking by adjusting your browser, device, or advertising-platform settings.
To exercise these rights, email us at privacy@txroofingsystems.com. We may need to verify your identity before responding.
10. Hosting and International Processing
The Site is intended for users located in the United States, particularly in Texas. Your information may be processed and stored on servers operated by our hosting, content-delivery, analytics, advertising, telephony, and AI service providers, which may be located in the United States or other jurisdictions. By using the Site, you consent to such processing.
11. Children’s Privacy
The Site is intended for adults. We do not knowingly collect personal information from children under the age of 13. If you believe a child has provided us with personal information, please contact us so we can delete it.
12. Changes to This Policy
We may update this Privacy Policy from time to time. The “Last updated” date at the top of this page reflects when the Policy was most recently changed. Material changes will be reflected by updating that date and, where appropriate, by posting a more prominent notice on the Site.
13. Contact Us
For questions about this Privacy Policy or our privacy practices, email us at privacy@txroofingsystems.com .